Casa Comtesse

“Beyond exceptional”

This property blew my expectations out of the water. It’s spotless, impeccably curated with a distinct style and amazing art everywhere. I felt like I was staying in someone’s home rather than a stuffy hotel. The staff, especially Diego who worked during my stay, were nothing short of amazing—very knowledgeable and helpful. Breakfast was delicious, and I loved the honesty bar/drinks. Meeting and sharing experiences with other guests was an added bonus. The exact location is a bit hard to find at first since it’s on a side street that runs parallel to Benjamin Franklin, but that’s not the property’s fault.

A·Il y a 2 mois

The spot is fantastic, and the staff are incredibly kind and helpful. Breakfast tastes amazing, and I’d highly recommend staying here; I hope to return soon. Thanks for a wonderful stay.

Anette·Il y a 2 mois

The place is great, and the friendly staff made the Mezcal Tasting a real treat. The villa is beautiful and unique, but the location isn’t quite ideal within Condesa, and the room feels a bit small for two people.

Lisa·Il y a 3 mois

“Great location. Nice staff. Could use some work.”

Breakfast is decent but limited. My room lacked hot water for two days, and then it stopped again for a while before being fixed; I was without hot water for more than half of my showers. I expected a discount, but none was offered. The housekeepers left dirty towels on the bathroom floor more than once, despite my note in Spanish and English asking for clean ones—this was disgusting.

Ellie·Il y a 3 mois

“return visitor, always glad to be back”

The location is perfect, walkable and safe. The facility is lovely, housed in a stunning historic building, and the art throughout adds a nice touch. Breakfast in the morning was delicious and the staff were wonderful.

Janelle·Il y a 3 mois