“Horrível e o pior foi desde o primeiro dia eu tentar ajuda da booking e não ter resposta. Lastimável”
Bed was comfy, but from the moment I arrived the lobby turned into a protest zone—ex‑staff sleeping on the floor, eating, shouting with megaphones. I sent several messages to the booking service, but got nothing back, and they left me stuck in that chaos. I couldn't even host a supplier because of the mess, and the lack of response left me pretty disappointed.
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