J Square Hotel and Wedding

The central location made the lantern festival easy to reach, and sleeping on a futon was a unique experience; the accommodation was clean. However, the breakfast that included only one person for a group of four isn’t very kid‑friendly.

Iris·Il y a 2 semaines

The space was roomy. The elevator buttons didn’t stay pressed; the staff didn’t know about it, but a colleague explained it. The noise when the elevator doors opened was unpleasant, and when the doors opened again, it seemed like oil needed to be applied—quite an annoying sound.

Chungheon·Il y a un mois

몇 년 전 어머니와 방문했을 때 좋은 기억이 있어 이번에는 가족들과 다시 찾았습니다. 4인가족 이용하기에 트윈룸 넓고 좋음. 시청과 버스정류장이 가까워 이동이 편리하고, 사우나와 조식도 이용할 수 있습니다. 근처에 병원과 시장, 강변 산책로가 있어 여행하기 좋은 위치입니다. I had stayed here with my mother a few years ago and had good memories of the hotel, so I decided to visit again with my family. The location is very convenient, close to City Hall and bus stops. The hotel also offers a sauna and breakfast. There is a hospital nearby, which is reassuring in case you get sick while traveling. There is also a local market and a riverside walking path nearby, making it easy to explore the area on foot. 객실의 청결 상태와 문제를 제기했을 때의 직원 대응은 실망스러웠습니다. 주차장에서는 소변 냄새가 났고, 객실 방화문도 처져 있어 제대로 닫히지 않았습니다. 체크인 후 짐을 두고 저녁을 먹고 돌아와 객실을 자세히 보니 청소가 제대로 되지 않은 흔적이 보였습니다. 세면대에는 금발 머리카락이 있었고, 냉장고의 생수 한 병은 절반 정도 마신 상태였습니다. 객실 배정 전 확인이 제대로 이루어졌는지 의문이 들었습니다. 변기 물을 내리면 욕실 바닥으로 물이 새는 문제도 있었습니다. 특히 야경을 보려고 커튼을 열었을 때, 창문에 먼지가 잔뜩 쌓여 있었고 이전 투숙객이 먼지 위에 그린 그림과 오래되어 보이는 거미줄까지 남아 있었습니다. 프런트에 말씀드리자 “거미가 다시 줄을 친 것 같다”는 답변을 받았습니다. 오래된 것 같다고 말씀드렸지만 대응이 친절하게 느껴지지는 않았습니다. 객실이 만실이라 방을 바꿀 수 없다는 설명을 들은 후 청소를 요청했고, 다음 날 청소해 주신 점은 감사했지만 여전히 먼지가 많이 남아 있었습니다. 전반적으로 객실 관리와 직원의 대응 모두 아쉬웠습니다. Unfortunately, the room was not very clean, and the staff’s response to our concerns was disappointing. The parking area smelled strongly of urine, and the fire door in our room did not close properly. After returning from dinner and taking a closer look at the room, we noticed that it did not seem to have been properly cleaned. There was a blonde hair in the sink, and one of the three complimentary bottles of water in the refrigerator was already half empty. It made us wonder whether the room had been properly checked before we were given it. There was also a problem with the toilet, as water leaked onto the bathroom floor whenever it was flushed. The biggest surprise was the window. We opened the curtains to enjoy the night view, only to find the window covered in dust, with drawings left in the dust by previous guests and old-looking cobwebs. When we mentioned the condition of the window to the front desk, we were told that the cobwebs may have been newly made. The response felt rather dismissive and unfriendly. The hotel was fully booked, so we asked if the room could at least be cleaned. It was cleaned the following day, which we appreciated, although there was still quite a bit of dust. Overall, we were disappointed with both the cleanliness and the way the situation was handled. Unfortunately, we would not choose to stay here again

Hyeonyeong·Il y a un mois

“Great stay and great pricing”

The room was big and spacious, and there are a lot of restaurants near the hotel. The gym and sauna are decent, but the room lighting is dim and the breakfast variety could be better.

Kim·Il y a 3 mois

The cleanliness was lacking.

Myung·Il y a 3 mois