The Chapel House

If I knew it was just a room, no one would have gone there. Road and being on my own.

Stephanie·Il y a 3 semaines

“Not what we expected, the advertised swimming pool etc is in a totally different hotel somewhere els”

Nice large room. Had to pay for on‑road parking. Breakfast was in a Bap and we had to make our own tea and coffee, the worst breakfast I’ve ever had in a B&B.

Simon·Il y a 4 semaines

“Very good hotel but the parking no so,”

Breakfast was good. No staff on site and the parking was not great.

Teresa·Il y a un mois

“Nice place to stay would definitely return”

We had a great stay at the Chapel; the room was a great size. Checking in was nice and easy and all details were straightforward. The room was lovely, we had a room for 3, there was one really big bed but the second was a pull‑up bed, which was fine for a small child. The main bed could have used a mattress topper as it was a little hard but we still slept well. We didn’t notice any noise outside, and earplugs were provided though we didn’t need them. The location was great—about a 10‑minute walk down the hill to the beach, seafront, and into the town centre. A few shops were closed if you needed anything. Breakfast is a pre‑order and is delivered to the room. We enjoyed the breakfast but there was some confusion about where we were meant to leave the order form. I think this could do with being revised, but they quickly sorted it and we got most of what we ordered. The bed was a little hard and the breakfast system was not clear. There is parking outside but between 9am‑5pm Monday‑Saturday and 12pm‑5pm Sunday you need a permit. The accommodation provided a free 3‑hour disc, but if you need a longer one you have to purchase one. As someone who didn’t know the system in Scarborough we hadn’t understood this correctly; we used the 3‑hour disc and it was okay, but if you’re arriving much earlier than check‑in make sure you get the 2‑day pass.

Samantha·Il y a un mois

“Was ok”

The staff were great and communication was good, the breakfast tray was also good, and it’s in a good position for walking as it’s partly up the hill. Room 6 needed maintenance and some TLC: the shower was dripping, mould was on the shower hose, the tray and screen needed a deep clean, the toilet roll holder was rusty, and the main room sash window cords were missing so the window was heavy and had a wooden wedge to hold it open or shut because there was no lock. If those items were fixed it would have been an easy 10, but as they weren’t I have to say this was not worth what we paid, though hopefully they will get it sorted.

Paul·Il y a un mois