“The fact that the door to the room wouldn't close was quite a serious problem”
The late self‑check‑in was fine, but there were critical safety and cleanliness hazards. The electronic door lock was completely broken, forcing us to barricade the door with luggage, and strangers tried to enter our room multiple times. The room itself was neglected: floors weren’t vacuumed, curtains were stained, and the mattresses were completely sunken and ruined. The bathroom was just as bad, with an uncleaned toilet, grime, and mold in the shower—completely unacceptable.
Artyom·Il y a une semaine