“Buona posizione. Albergo medio. Accoglienza da rivedere”
The spot was close to the dunes and parking was easy, but one staff member was really rude. When we returned in the evening we found the room door wide open, and we told reception. The receptionist said it wasn’t her job to check rooms and that she wasn’t paid for it. The next day she apologized and reported the issue. I’m not totally disappointed, just shocked by that response. Security is the staff’s responsibility. I understand reception shouldn’t patrol all apartments, but when a guest asks for explanations, the phrase “I’m not paid for this” is the worst possible reply.
CarmeloIl y a 2 semaines