The room was spotless and cozy, the staff were genuinely warm and helpful, and the location was excellent.
AshlynIl y a un mois
Hạ Long·8.9
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ou écris-le simplement — « autour du 20, trois nuits »
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London Hotel, Ha Long sits directly on the beach with a spacious terrace offering panoramic mountain and city vistas and free public Wi‑Fi. Air‑conditioned rooms include private bathrooms with bidets, soundproofing, balconies, flat‑screen TVs and electric kettles. Services feature private check‑in/out, 24‑hour front desk, concierge, paid shuttle, hairdresser, EV charging and car hire. Highly praised for its prime location and attentive staff.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
The room was spotless and cozy, the staff were genuinely warm and helpful, and the location was excellent.
Ashlyn·Il y a un mois
Close to the beach, clean, and well-equipped.
Nguyên·Il y a un mois
The location was good and the furnishings were nice, but the internet was weak. In the evening I found there was no bed sheet—only a synthetic mattress protector—so I had to use a towel, which made my whole body itch.
Anastasiia·Il y a un mois
The room was clean, fragrant, and the owner was extremely enthusiastic, with prices that were reasonable.
Ánh·Il y a un mois
The trouble started as soon as I entered the hotel lobby—no staff were at the front desk. After five minutes a drunk woman appeared (payment could only be made in cash). We checked into our room, but when we tried to leave the hotel we discovered we were locked in against our will; the only exit was closed. Calls for staff were ignored. After five minutes of shouting “Help me!” and before I could call the police, a hotel employee appeared and was surprised that we were upset about his control over our freedom and his decision on when we could leave. To the hotel owners: How did you even think about locking people against their will? If a fire were to occur and the sole exit were blocked, would the owner be legally responsible for his actions?
Vladyslava·Il y a 2 mois