Arba Resort, Valamar Collection

“Will come back asap”

The place was very cozy and comfortable, beautifully and tastefully decorated, with friendly staff. The food was tasty and varied. I got an upgrade, which was a pleasant surprise. The spa was relaxing, and the bike trails were great.

Radoslav·Il y a un mois

“Sehr schönes, neues und hochwertiges Hotel.”

The hotel was overall beautiful, modern, and high‑quality. Everything was new, very clean, and tastefully furnished. We were especially pleased with the high‑end furniture, the lovely pools, and the overall atmosphere. We stayed in a V Level room and were very satisfied. Our room consisted of two connected rooms with two bathrooms, all new, modern, and very clean. Housekeeping was exceptionally friendly, checking regularly if everything was fine and if we needed anything. The V Level restaurant deserves special praise: the food was excellent, very good quality, varied, and of a very high standard. The waiters were also exceptionally friendly and attentive. For us, the extra cost for V Level was absolutely worth it because of the restaurant and the additional services. We also liked that we could reserve a canopy bed at the pool/beach for the whole day, which was a great extra that made the stay even more pleasant. The rest of the hotel staff was very friendly. We had one small issue that was resolved very quickly, professionally, and in a very friendly manner by the hotel manager, which also deserves praise. A minor downside was the exclusivity of the V Level area. The V Level includes its own pool with bar and snacks, as well as reservable beach beds with canopy. Because we paid a significant premium for V Level, we expected these areas to be strictly reserved for V Level guests. Unfortunately, in our experience, the controls were not always consistent, and we saw guests who apparently did not have V Level using the pool and the canopy beach beds. That was somewhat disappointing, because when you pay more, you want the services and exclusivity that justify the extra cost. A more consistent check would be desirable. There is also room for improvement in the cleanliness of the V Level beach area; sometimes there were used cups from the previous day and trash left around. That was a pity, because it didn’t fully reflect the otherwise high standard of the hotel.

Agnes·Il y a un mois

Karlo at the pool bar was always super friendly and in a good mood.

Kal·Il y a 2 mois

The food and location were good. The placement of isolated V‑level facilities was completely irrational, bringing other guests into an uncomfortable situation. Checking out via the electric vehicle charging app 6 hours before check‑out stopped the charging. All‑inclusive, but the same drinks in the beach bar were charged. Mini‑golf was charged. Parking was charged.

Nermin·Il y a 2 mois

“Izvrstan obiteljski hotel!”

The hotel was excellent for a family vacation with kids. The staff were very kind, approachable, and always smiling. The food was varied and tasty – I believe everyone can find something they like, regardless of taste. The rooms were clean and tidy, as was the whole hotel. Even though the hotel was almost full, we never felt crowded. There was plenty of space and activities for entertainment and relaxation, so guests spread out. We only saw them during breakfast, lunch, and dinner, and even then it never felt congested. There were always free tables, and there were never lines for food. The spa was great, and we especially enjoyed the massage. The ladies who massaged my husband and me really knew what they were doing – the massage was excellent! Our son was especially thrilled by the pools, the Maro play areas, and the playroom. There was so much for kids that he was never bored and didn’t want to go home. Overall, the hotel is highly recommendable and we’ll gladly return. The only complaint about the room was weaker water pressure in the shower on the 4th floor. I also have to add that I’ve tried many water slides at aquaparks, and unfortunately these two new outdoor slides, yellow and blue, are quite bad. They’re rough, you feel every joint on your back, sharp turns, and they’re pretty hard to get through… Almost no one is on them. It seems guests try them once and then don’t feel the need to go down again 😅 But it’s important to note that neither the weaker water pressure nor the slides diminish my overall impression and enthusiasm for the hotel. Honestly, I could wash my hair in the changing rooms by the pool (they even have better shampoos than in the rooms), and there’s so much entertainment that these two slides were not missing at all. 😊 All in all, the hotel is really great and our experience was very positive.

Iris·Il y a 2 mois