We were looking forward to breakfast because the rating on Booking praised it, but we were terribly disappointed. We arrived at 9:30 to avoid the rush (breakfast runs from 8:30 to 10:30). All hot dishes were gone, leaving only sausages. The lady who was clearing plates saw us staring at empty dishes. We naïvely assumed the food would be replenished, since there was still an hour left in the breakfast window. We waited until 10:15, but nothing happened. Additionally, the entire breakfast area was swarming with flies that landed on the food, and there was no fly trap anywhere. When I checked out, I pointed out the breakfast issue. I was told: 1‑ The breakfast was replenished continuously, which isn’t true – we waited 45 minutes and nothing. 2‑ We were supposed to ask for food, which might be true, but we never thought we had to request it an hour before the end. I also find it sad that I have to demand something that’s included in the stay price and should be a given. Why wouldn’t the staff just ask us? The lady saw us come in and the plates were empty.
Kristína·Il y a 2 semaines