Hotel Elisabeth Superior Sölden

I was allowed to bring my bike into the room, but the whole stay was a total disaster from start to finish. We were there for the Ötztaler Radmarathon, and I had always great experiences in Sölden before. Around 23 o’clock, just before the race, the hotel key stopped working. The reception was empty and no one answered the phone. After repeated knocking and calling, the owner arrived—she had a sharp dog that barked loudly at me and my partner. Her hostility was unlike anything I’ve seen in a hotel. When it turned out the fault wasn’t mine, no apology was offered. My pulse hit 200, and I couldn’t get any sleep before the race. At checkout I left a bike outfit behind; later I was emailed asking if they should send it or “dispose” of it. Sending it cost me 12 Euro. Given the night’s events, this was a huge disappointment.

Michael·Il y a 3 semaines

The location is great, but the breakfast was subpar: yesterday’s bread, cheese, and fruit; the Camembert slices were already opened and the fruit was wrinkled. I’m not sure if the cheese in the jars was fresh. A construction site was right outside the door; even though my room was on the other side, I would have appreciated a heads‑up. The staff seemed a bit tired at the end of the season, and the owners didn’t help at all. The price‑performance ratio is off; a “Mi 4 Sternen Superior” is not what this place offers. There are three large dogs that belong to the staff. The big white one, similar to a shepherd, barked and growled at me when I entered the hotel and approached me. Only after my husband asked it to be called back did it stop. No apology followed; instead, two days later the staff expressed confusion over my fear and acted as if I was the problem. That’s not how you treat guests. I will never return.

Ellen·Il y a un mois

“Schönes gemütliches Hotel”

The rooms were large and comfortable, breakfast was outstanding, the staff were friendly, and the whole hotel felt cozy and welcoming.

Martha·Il y a un mois

The breakfast was excellent, the rooms were spacious with a great view, and the bathroom was superb.

Miguel-idstein·Il y a un mois

The stay was amazing – we loved the wellness, the rooms, the restaurant. The hotel’s spot was perfect, with gorgeous views of the countryside and the mountains. Nothing to complain about.

Pavel·Il y a un mois