SD Hotel

“Good location, decent stay”

The location is very good, within walking distance of the main train station. The room was spacious but dated and needed a refresh, especially the carpets. Towels, toiletries, and slippers were provided, and there was a decent Wi‑Fi connection. The fridge and kettle were useful, and the balcony offered a view straight to Mount Ararat. Free parking was available in front of the hotel. The staff were very friendly. Overall, it wasn’t a bad stay, but it definitely needs improvements. The room initially had a heavy smell, which was resolved by keeping the window open.

Ioana·Il y a 4 mois

“Location good”

It's run by Chinese who don't speak Armenian or English. But you can use Google translate to get by. The one guy at reception helped me translate 10 pages of Armenian to English which was so helpful. There's a huge bottled water on the 1st floor so you can have your fill. This was very handy. The location was easy to find and fantastic; a five minute walk from the train station and there's a shop 100m from the hotel. There is a window on the 3rd floor where you can see Ararat, seeing if it's a clear day or not from here can help plan your activities for the day. I booked 2 nights and decided to book 2 more. But one of the staff spoke to me like garbage, he was really nice the day before but because of this I cancelled 2 more nights and moved on, it was too hot anyway so I wanted a hotel with a pool. It also must be said that the room smelled funny. They have a Vietnamese restaurant but I felt it was expensive for yerevan

Richard·Il y a 4 mois

“Arrived to find no room and no help”

We had a confirmed reservation and confirmed our check‑in time with the hotel on the morning of arrival. The hotel assured us everything was fine and that the 24‑hour reception would be expecting us. We arrived around 4 pm, only to be casually told at reception that there was no room available. We were asked, with clear surprise, whether we had “checked our email,” supposedly sent earlier that day cancelling our booking due to “technical issues.” This explanation later changed to “system problems” and “overbooking,” which strongly suggests poor reservation management and likely selling more rooms than available. Even more concerning was the way the situation was handled. When we asked for a solution, we were met with indifference and asked what we expected them to do if there were no rooms available, with a dismissive attitude that offered no real help or accountability. As a result, we were left without accommodation in the middle of Armenia in the late afternoon, forced to find and pay for a last‑minute alternative at significantly higher cost and considerable stress. This was a completely unprofessional experience with zero responsibility taken. Situations like this should never happen, and at minimum the hotel should take responsibility and compensate guests for the inconvenience and additional costs caused.

Mariana·Il y a 4 mois

The location was good, but the rooms were filthy and awful.

Wojdak·Il y a 4 mois

The place was nothing special. The cleanliness was zero, the floor was dirty, the lights were broken, and at reception there was no one who spoke English, only Armenian. The main door was broken too, so I strongly recommend not going there!

Taron·Il y a 4 mois