The hotel reached out through a different app and cancelled my reservation exactly 24 hours before my arrival, which was far from professional.
PaulIl y a un mois
Un instant…
Liverpool·6.3
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ou écris-le simplement — « autour du 20, trois nuits »
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1 double bed
2 twin beds
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Pitchside Rooms in Liverpool provides comfortable, budget-friendly rooms with free Wi‑Fi, flat‑screen TVs and shared bathrooms. Situated just a six‑minute walk from Anfield Stadium, the property offers easy access to Liverpool John Lennon Airport, Lime Street Train Station (3.5 km) and Liverpool ONE shopping centre (4.2 km). Guests praise the welcoming host, attentive staff and convenient location.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
The hotel reached out through a different app and cancelled my reservation exactly 24 hours before my arrival, which was far from professional.
Paul·Il y a un mois
The place was nice, but what they threw at us was hard to describe. We had paid for accommodation since January. On the day we were to check in, a friend traveling on a motorcycle received a message that three of us had a room, but the other three did not! Imagine our situation: we were on a trip through Scotland and England during the holiday season, and we had only a few hours to find new lodging after traveling for over a week. The hotel offered a refund via Booking, but we still had to pay for new accommodation three times the amount. It was a miracle we managed to find a place, but it was much farther from Liverpool. Costs kept rising, not to mention the stress of finding somewhere to stay. My friends and I have nothing positive to say about this place; it was truly unprofessional and lacked empathy.
Poziomka65·Il y a un mois
When I arrived in Anfield, the staff told me the property was unavailable and handed me a room in the Kop View area. The accommodation itself was subpar.
Donna·Il y a un mois
I initially booked my stay, then after checking out I got a message telling me to contact them directly by text for future stays. Dee and Mary from customer service said they could set up future bookings. I followed their instructions, paid, but my stay was later cancelled. They promised a refund, yet I never received it. When I asked for proof or a transaction reference, they blocked me instead of providing any evidence. It was a very disappointing and unacceptable experience. I strongly recommend that guests make all bookings and payments directly.
Farrukh·Il y a un mois
The place is incredible! It’s literally across from Anfield, and I captured some amazing photos of the stadium. The staff assisted us with everything, and even though the area is currently under renovation, it already looks great. We truly felt like part of the neighborhood. What a spot! Up the Reds! 🔴⚽️ YNWA! All good!
Diego·Il y a 2 mois