The location is great and the breakfast is excellent, offering good value; however, when booking through Booking, they assigned us the worst room on the top floor, without an elevator and with no window to the outside area.
KleberIl y a 2 semaines
★★·Itajubá·7.7
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ou écrivez-le simplement : « autour du 20, trois nuits »
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Hotel Oriente in Itajubá features family rooms with private bathrooms, city views, and modern amenities, including work desks, free toiletries, showers, TVs, and tiled floors. The hotel offers free WiFi, a 24-hour front desk, concierge service, daily housekeeping, and meeting rooms, along with on-site parking and nearby access to Capivari Park and The Bride's Veil Waterfall.
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Ce que les clients pensent de l’hôtel, aspect par aspect.
The location is great and the breakfast is excellent, offering good value; however, when booking through Booking, they assigned us the worst room on the top floor, without an elevator and with no window to the outside area.
Kleber·Il y a 2 semaines
The room shown at purchase time was completely different from the one we were given; after requesting a change, we were moved to a very stuffy room smelling of mold, so we returned to the first room offered, which was tiny. Unfortunately, we did not have a very positive experience.
Lyvia·Il y a 3 semaines
The cleaning was poor.
Castellani·Il y a 3 semaines
Everyone was very kind—Tatiana, Leandro, etc.—the hotel was clean and the shower was excellent.
Luciana·Il y a un mois
Cozy and spacious accommodation, staff were polite and helpful. The parking was a bit far from the hotel.
Arthur·Il y a un mois