The staff was very attentive, but the property itself was not great; electricity was unavailable for 1 day, there was no hot water, and overall it was a poor experience.
AyiazIl y a 6 mois
Idukki·8.7
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ou écrivez-le simplement : « autour du 20, trois nuits »
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The Floresta Resort in Kūmudi features family rooms with air-conditioning, private bathrooms, and balconies, each equipped with a work desk, TV, and complimentary toiletries. Guests enjoy a garden, outdoor fireplace, and free WiFi, along with 24-hour front desk service, daily housekeeping, and on-site parking. The resort is 74 km from Cochin International Airport and near Cheeyappara Waterfalls, Munnar Tea Museum, and Mattupetty Dam.
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Ce que les clients pensent de l’hôtel, aspect par aspect.
The staff was very attentive, but the property itself was not great; electricity was unavailable for 1 day, there was no hot water, and overall it was a poor experience.
Ayiaz·Il y a 6 mois
1.Good and helpful behavior of Caretaker Suresh. 2.Tasty food. 3. Scenic beauty from the balcony. 4. Beautiful Garden. 5. Cleanliness of the room and premises. 1. At the time of booking I clearly mentioned that we are 3 people,me, my husband and daughter ( 3 adults) but the bed was double bed. After asking they provide a mattress but this was chargeable. I paid the amount. 2. There were 2 roads through which you can able to reach to the resort, one road was very steepy road, almost 70 degree with hairpin bend. Google showed that challenging road only. For us it was challenging and life threatening. After check-out we came back through another road that was fine. 3. At check out day morning we discovered that the kettle was not working. 4.We were 3 members,they have given a 500ml water bottle for all of us🤣. They kept the coffee powder and suger in a small plastic kitchen containers. No milk was there. 5. We paid Rs.4602 with tax ( without extra bed and food)for one night. I think the charges should not cross Rs3500 with tax. So the charge was not legitimate
Jayanti·Il y a 6 mois
The views from this hotel were absolutely stunning, but unfortunately, the location was a major letdown. It's situated in a pretty remote area, making it a hassle to get even the basics like food or supplies. The staff were friendly and helpful, but it was hard to enjoy the hotel's amenities when you're so far from everything else.
Prateek·Il y a 10 mois