Toyoko Inn Busan Jungang Station

早餐豐盛. 人潮太多、電梯等待太久

Velda·Il y a une semaine

“Buen hotel económico en el centro de Busan.”

The place is close to Nampo, the center of Busan, and the price is reasonable. The room is just the right size—just enough space to fit a suitcase. The elevators are very busy, so it can take a while to go up and down.

Aleix·Il y a une semaine

I had a terrible check‑in at about 23:00 on Oct 31. Before arriving, I split my 4‑night stay into two bookings because of a room type change. I had already called customer service to confirm that both reservations were for the same guests, and they told me to simply tell the front desk when I checked in. Instead, the night‑shift male staff insisted I only had a 1‑night reservation and that the rest were cancelled. When I tried to explain in English, he refused to communicate, saying he didn’t speak English. I showed him my app with the clear Booking Confirmation Numbers, but he dismissively refused to check them because the app interface was in Chinese. He forced us to translate everything into Korean on our phones before he finally checked the system—only to find my second booking was actually in their records all along. I followed their official instructions exactly, yet received extremely hostile and negligent service. They dismissed guests, wouldn’t type in a basic booking number to verify, and lacked even minimal English skills at an international hotel chain, which is completely unacceptable.

Mengyu·Il y a une semaine

It’s very close to Busan’s central station. The room is small but comfortable. There are too few elevators for a hotel with so many rooms.

David·Il y a une semaine

“日本の東横INNクオリティよりは劣るけど快適”

It’s near the station, and the free breakfast was tasty. The bathtub helped me recover from fatigue. The cleaning was thorough and the room was clean. The view was good and the scenery was beautiful. The front desk’s explanation was very brief, so I only learned after reaching the room that I had to pick up pajamas on the first floor (I didn’t notice because there were no pajamas in the room). The quality is slightly below that of Japan’s Toyoko Inn, so if you expect that level you’ll be disappointed. The washlet was broken.

Junko·Il y a une semaine