Stonehill Suites

“Stone Hill Suites is a great hotel to stay. The staff make sure you stay comfortable and happy.”

Breakfast was tasty, though I wish there had been a bit more variety. The staff are friendly and helpful, and the room and bathroom are very clean and organized. They always check to see if everything is okay and will do their best to improve it, which is a plus that sets them apart from other hotels. The gym was a bonus—clean and equipped with most of what I needed. Overall, the stay was great, and the hotel looks very modern and high‑end, which I like. I’ll definitely return and recommend Stone Hill Suites to friends and family. The only downside is that the lobby needs to stay cool at all times, especially when we arrive and are not used to the heat. The gym should also have cold filtered water available 24‑7 and a Bluetooth speaker system we can sync our music to.

Ray·Il y a une semaine

“VERY DISAPPOINTING !!!”

I was a local from Bacolod and wanted a fresh experience in my own city, so my boyfriend and I booked the Presidential Suite at Stone Hills Suites for one night. We got back around 5 AM after weekend fun, told reception we’d like breakfast delivered to our room at 10 AM—the last service that day—because we’d be sleeping only a few hours. The staff agreed, I set an alarm, and I was ready to be woken up. No one ever showed up. I slept again after waiting 5–10 minutes, then woke at 11:30 AM still without breakfast. When I asked at reception, the receptionist apologized and said the kitchen had simply forgotten our order. They offered to make food, but we were already checking out and had another destination. What hurt more was the lack of any effort to compensate us. As someone in tourism, I know mistakes happen, but good hospitality is how you fix them. I had to suggest a voucher as a goodwill gesture—not because I wanted breakfast again, but because it could have been useful to someone else. Given the price of the suite, that was a fair request.

Axel·Il y a 2 semaines

I really liked my stay there ☺️. The staff were friendly and helpful 👍. The food was great too!

Geoffrey·Il y a 4 semaines

“Free breakfast has good selection. Room is clean, pleasant smell,spacious and nicely decorated.”

The room was clean and roomy, with no complaints.

Linaflor·Il y a un mois

“Bad location, extra charges that should be included with the syay”

I’m annoyed by being charged extra for an extra bed, a hair dye stain on a pillowcase, and other small issues, yet the staff were friendly and breakfast was good.

Stephen·Il y a un mois