RIHGA Royal Hotel Osaka, Vignette Collection by IHG

The room was spacious, the staff friendly and helpful, and they offered free shuttle buses to and from Osaka station.

Vong·Il y a une semaine

“コロナ禍前にも利用した際、とても良いと思ってリピートしましたが今回は残念な事が多かった。”

I sensed a refined luxury atmosphere. Yet the check‑in took over 20 minutes, so I wish they’d improve the process—perhaps separate inbound and domestic guests, introduce an automated check‑in system, or open all reception desks. The shuttle bus between Umeda Station is very useful (a taxi would cost 2,100 ¥), but if it’s advertised as every 15 minutes, guests who arrive on time should be able to board any additional vehicles; otherwise they’re left waiting 15 minutes for the next run, which disrupts their plans and feels like a lack of hospitality.

ミホ·Il y a une semaine

“Pretty annoying and pretty poor price/service ratio”

The location was good and the place was clean and tidy. The receptionist and staff were unhelpful. We booked a room for two adults and two kids—a king‑size bed plus extra beds for the children. At check‑in they handed us a suite because they had no beds for the kids, so we were forced to have the 7‑ and 11‑year‑olds share our bed. I had to beg for a blanket and a cover for one child to sleep on the sofa, and it took an hour to get it at 23:30. The restaurant was packed, which was expected, but a five‑star hotel should be prepared for busy breakfast periods.

Antonio·Il y a une semaine

The facilities were good, but the room was smaller than usual.

Nicolás·Il y a une semaine

“満足”

食事がおいしい。ホールのシャンデリアが美しい。. 値段は高めだが、過ぎてはいない。

Mori·Il y a 2 semaines