The accommodation was fine, but I was annoyed that the TV remote wasn’t handed over.
SamuelIl y a 3 semaines
★★★·Guatavita·8.3
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ou écris-le simplement — « autour du 20, trois nuits »
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Club AVIVA Guatavita offers family rooms with private bathrooms, TV, free toiletries and garden views. Guests enjoy a sun terrace, lush garden, on‑site restaurant serving local and vegetarian dishes, bar, lounge, wellness packages, indoor play area and games room, all with complimentary Wi‑Fi. Located 60 km from El Dorado International Airport, praised for attentive staff.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
The accommodation was fine, but I was annoyed that the TV remote wasn’t handed over.
Samuel·Il y a 3 semaines
The location, décor, and breadth of services offered were great and surpassed my expectations. The staff’s customer service was zero professionalism; they need proper training in tourist hospitality.
Santiago·Il y a 3 semaines
I didn’t like that the price listed didn’t include a 5% fee that the establishment should absorb. For the customer, it’s clear when the bank charges the place for a credit card payment, but the agreed price isn’t upheld from the moment of booking.
Adriana·Il y a 4 semaines
The common areas were very beautiful, but we needed breakfast before 8:00 am; we had to leave early and couldn’t have breakfast.
Óscar·Il y a un mois
I liked how organized everything was and how clean it all felt. There were board games, an indoor dining area for rainy days, and a tidy bathroom. Julia, the lady in charge, was very friendly and the food was a perfect 10/10. The only hiccup was that the directions weren’t 100% clear, but it wasn’t a big deal.
Camila·Il y a un mois