Comfort Hotel

“I was charged 25,000 Ktz, whilst the price on booking was 12,000 Ktz”

I was charged 25,000 Ktz, whilst the price on booking was 12,000 Ktz

Roberto·Il y a un mois

The staff were friendly and kind, but there were no slippers, bath items, or a ironing board, and a broken table meant there was nowhere to work on the laptop.

Dinara·Il y a 5 mois

I was really pleased with the hotel's location, as everything was within walking distance. The proximity to my studies was also a big plus. The kitchen was excellent, and I enjoyed cooking there. However, the room was overpriced, and the mosquito net wasn't properly secured, which led to a lot of mosquitoes and flies in the room. The bed was also quite worn out and creaky, and the dinner prices were steep.

Талгат·Il y a 2 ans

I've stayed here three times, and unfortunately, each time I've experienced some issues with the check-in process. Despite booking in advance, I'd often arrive to find that there wasn't a dedicated receptionist available, and the person on duty wouldn't know how to handle my booking. They'd even try to offer me a more expensive room, which wasn't what I had booked. Eventually, I managed to find the keys, pay by transfer, and get into my room.

Nickolay·Il y a 2 ans

Unfortunately, my experience was marred by a strong paint smell and cramped rooms, which led me to decide against taking the room.

Юлия·Il y a 2 ans