The spot is great and the staff are super friendly. Ellie was incredibly helpful and the room felt cozy and spotless.
CliffordIl y a 7 mois
Un instant…
★★★★·Hanoi·8.2
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ou écrivez-le simplement : « autour du 20, trois nuits »
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Hanoi Fiesta Central Hotel and Spa offers spacious family rooms with air‑conditioning, private bathrooms, city views, work desks, minibars, and free WiFi. Guests enjoy a sun terrace, spa, fitness centre, sauna, steam room, coffee shop, minimarket, and child‑friendly buffet. Located 23 km from Noi Bai Airport, it is a short walk to Hoan Kiem Lake, Old City Gate, Thang Long Water Puppet Theatre, and Vietnam Fine Arts Museum.
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Ce que les clients pensent de l’hôtel, aspect par aspect.
The spot is great and the staff are super friendly. Ellie was incredibly helpful and the room felt cozy and spotless.
Clifford·Il y a 7 mois
breakfast excellent even the breakfast room is not big. location excellent, in the heart of the old Hanoi. staff very helpful and nice. one room without real opening on outside
Bonamour·Il y a 8 mois
The location was central in Hanoi’s Old Quarter and three staff members kindly helped us across the street when we arrived. We booked a 7‑seater airport transfer twice via message (price, flight details, arrival time confirmed). Our flight was delayed an hour, and we then waited over an hour at the airport with no response from the hotel. When a car finally arrived, it was only a 5‑seater, so we had to keep our luggage on our laps. The driver didn’t know the destination address. On arrival, staff tried to charge an extra 8 % surcharge even though our confirmation said all taxes and fees were included. They also demanded payment for all nights upfront and tried to bill us for a 7‑seater transfer that never happened. The room conditions were unacceptable: one room had an internal balcony overlooking the lobby with no privacy, no soundproofing, curtains that weren’t blackout, and it stayed bright all night. We found several hairs in the bed sheets and had to ask for replacements. The towels had brown stains. The fire escape was blocked with stored items, making it unusable in an emergency. There was no visible security, and anyone could access the building and elevators. Because of hygiene and safety concerns, we checked out the next morning.
Catriona·Il y a 8 mois
Le personnel et l’emplacement sont bons, mais l’hôtel a des chambres avec des fenêtres !
Hakim·Il y a 9 mois
Ellie was lovely at reception. The location is great. Breakfast was excellent. The room was very nice and clean. I would recommend it! Al good!
Renee·Il y a 10 mois