They did not honor the reservation and the staff couldn't resolve anything; they blamed the app, but that day I booked another hotel through the app and it had never happened to me before.
JessicaIl y a 9 mois
★★★·San Cristóbal de las Casas·7.8
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ou écris-le simplement — « autour du 20, trois nuits »
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Hotel Muk´ul Na in San Cristóbal de Las Casas offers spacious family rooms with private bathrooms, hairdryers, free toiletries, TVs, work desks and dining areas. Guests enjoy a terrace, on‑site restaurant and bar, complimentary Wi‑Fi, and an inner‑courtyard view. The property provides 24‑hour front desk service, free private parking, and a quiet street setting, 76 km from Ángel Albino Corzo International Airport.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
They did not honor the reservation and the staff couldn't resolve anything; they blamed the app, but that day I booked another hotel through the app and it had never happened to me before.
Jessica·Il y a 9 mois
The facilities are super pretty and the staff is quite friendly. The location is very good.
Sergio·Il y a 9 mois
The app showed rooms available, I booked, but when I arrived they denied the room and the hotel didn't cancel the reservation. I sent an email but they didn't cancel; I don't know if they'll charge me.
Krhyz89·Il y a 9 mois
A pleasant place.
Muñoz·Il y a 9 mois
Dejan sin luz por las noches y cierran y tiene uno que esperar afuera hasta que abran
Jesus·Il y a 10 mois