Palace Inn - Baytown I-10

The toilets were filthy, roaches were crawling on the floor and on my sheets, the bathtub was dirty, and the floor was not swept or mopped.

Laranse·Il y a un mois

The location was not very good!! They said we were paying for breakfast to be included from 6-9am i went down there at 610am no breakfast I went back down there at 640 no breakfast so I then called A women answered I told her what room I was in and when would breakfast be up she NEVER ANSWERED ME 3 times I asked So after we checked out I pretended to be a person wanting to rent a room on the phone and asked if breakfast was available and the person said yes it is! And I said what time and where is it located and they said "6-9am and I'm the lobby" I then told them then why did I pay for it in my stay just for y'all to not service it the day I started because I went down there 3 times and called once and NO ANSWER even when the staff was in the phone she just acted like I didn't know what I was talking about!! VERY UNPROFESSIONAL. Staff

Rachael·Il y a un mois

We see. See 3rd

Delfino·Il y a un mois

“Room was very disappointing”

The sheets were filthy and full of hair, the tub was infested with bugs, and the hot tub leaked brown sludge and paper from the jets; I had to run the cycle three times to clear it out. The hot tub wall cover lay on the floor taped with duct tape that had already peeled off. Cigarette burns were everywhere, and the room’s odor was so bad I had to spray it with car spray to make it bearable. I booked this room to relax and celebrate my birthday, but I ended up feeling it was better not to come at all.

Fallon·Il y a un mois

“Best of all time and I'm 40yrs old.”

The front desk staff were all very friendly, welcoming, kind, and understanding—God bless them! 🙏 There isn’t a single thing I dislike; I liked everything.

Joseph·Il y a un mois