Everything was fine, but only English is spoken so we couldn’t communicate well.
MirnaIl y a 6 jours
Un instant…
★★★·South San Francisco·8.0
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ou écrivez-le simplement : « autour du 20, trois nuits »
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Located 2 miles from San Francisco International Airport, the Hilton Garden Inn San Francisco Airport North offers a prime location near corporate offices in South San Francisco. The hotel features a fitness centre, meeting space with free internet and A/V equipment, and the Great American Grill restaurant serving breakfast and dinner. Downtown San Francisco is 8 miles away, and Oyster Point Marina is just 1 mile away.
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Ce que les clients pensent de l’hôtel, aspect par aspect.
Everything was fine, but only English is spoken so we couldn’t communicate well.
Mirna·Il y a 6 jours
The room was fine, nothing else to note.
Huaccha·Il y a une semaine
I had a terrible stay; everything was awful.
Cecilia·Il y a une semaine
I was excited about the location, but the check‑in experience left me disappointed. As a VIP member, I was supposed to receive a complimentary upgrade. I told the hotel I’d arrive at 3 PM, yet even though I got there at 4 PM—an hour past the normal check‑in—I still didn’t have my upgraded room ready. The front desk staff’s attitude was the worst part: instead of saying sorry, she kept pointing out that I wasn’t being charged for the upgrade and offered to give me the original King Room. She repeated that the upgrade was free, which felt dismissive and unprofessional. A complimentary upgrade is a perk of my membership, not a personal favor, and I was just asking for the room I was entitled to and decent service. A simple apology and a more professional tone would have made all the difference, but this interaction gave me a very negative impression of the hotel.
Azadeh·Il y a une semaine
The location was great, and there were no problems.
Harry·Il y a 3 semaines