MidTown Zen Den

The room was great, but I had trouble with the hot water.

Maribel·Il y a 2 semaines

“It was just what I needed for self care”

It was so peaceful and the guest was so helpful; the set up was beautiful and I loved the jacuzzi tub, though it took longer than usual to figure out the hot water.

Ruth·Il y a 2 semaines

The location is great, yet the hot water in the shower and wash basin is unreliable and there are soft spots on the floor at the foot of the bed.

Reed·Il y a un mois

I wouldn’t recommend this property. I reported a maintenance issue immediately after arrival—a tap that kept running into the bathtub, making noise and disturbing my stay. The host dismissed it as a “silent dripping tap,” even though he said a handyman was being arranged to fix it, and he ended up creating the world’s first silent running tap. Instead of addressing the problem professionally, the host responded defensively, tried to blame me for hearing it, and earlier attempted to cancel the booking. Guests should not be made to feel responsible for pre‑existing maintenance problems. The communication was rude and unprofessional, shifting blame and making the experience even more unpleasant.

Ann·Il y a 2 mois

“Couyld have been great but owner not resonsible”

The place is very clean and the location is great, but the sun came in at 530 am and there was no blackout shade. The owner said it would be fixed, but it didn’t happen. The window air conditioner worked until the damn room heater turned on every day at 630 am at 77 °F, which was awful when it was 100 °F outside. After the first night, a neighbor next door showed me how to shut off the blacked‑out glass panel. The owner promised to fix the problem, but never did, and it was hard to reach anyone. It’s a shame because the accommodations were good except for these issues.

Roy·Il y a 2 mois