“Poor communication and service.”
The shower was good. The location was fine. The TV was broken. My issue wasn’t the TV but that the staff member didn’t even come to check it or offer a solution until I went down after three attempts, over an hour and a half. Better communication could have solved this, or even a few kind words would have helped. Two hours later, via a Facebook text, you said we could move to a different room the next night. A basic check of the TV would have been common courtesy and just manners. Terrible service.
Natalie·Il y a 3 semaines