“Das Haus war zu, alles dunkel, das Telefon klingelte im Haus. Niemand da. Das Geld ist bezahlt, man”
I'm extremely disappointed with my recent experience at this hotel. Despite paying for my stay, I was left standing in front of a locked door with no one around to let me in. The only communication I received was a confirmation email from the booking platform, but no one was available to assist me. It's unacceptable that I was left in the dark like this, and I'm still waiting for a response to my concerns.
RolandIl y a 7 mois