“Attenti, molte volte le tragedie succedono perché si sottovalutano i rischi”
The only redeeming factor was the location and the friendliness of the cleaning staff. To maintain a “glamping” label, higher quality standards are needed. After the heavy rain on 26/09, there was partial flooding inside the tent with wet floor cords, a fridge and air‑con directly on the tent base without safety, insulation or thermal efficiency, holes in the waterproof sheet, and lighting wiring fastened with zip ties to the central metal pole in a flood‑prone area—non‑standard installation. I reported it immediately at reception, but no alternative was offered; only tape was applied to the plug. Because of the electrocution risk, I had to unplug the unit myself, leaving no power, heating or phone charging. We checked out 10 days early because we didn’t feel it was safe, and the weather forecast still warned of rain, so the situation could have worsened. The frustration was not just about unmet glamping standards but also realizing that the owners considered this normal—no one seemed to understand that serious incidents could jeopardise their business. That evening we dealt directly with the two owners, not with the usual young reception staff. If you run a campsite, client safety must be your priority, and you should monitor weather forecasts like we do. Giving you a torn tent is unacceptable; the next day we had to patch it ourselves with tape. I would have preferred them to offer us a reception room to stay in, as we looked frightened.
Silvia·Il y a 3 semaines