“The hotel's system failure left a very bitter taste in our mouth”
The only staff member was a very friendly security guard who didn’t speak English, but he helped us carry our luggage up the stairs and told us where to get breakfast. Unfortunately we were double‑charged, there was no receptionist, and the check‑in kiosk didn’t recognize our booking reference, so we had to pay again to get a room after it was already late at night.
ChingIl y a 2 mois