“Vou voltar”
Good location and staff, but the condition of the property is poor.
JulioIl y a 3 semaines
Un instant…
★★★★·Campo de Besteiros·7.5
01
ou écris-le simplement — « autour du 20, trois nuits »
02
03
Perched 800 m above sea level in Serra do Caramulo, Golden Tulip Caramulo occupies a historic former military therapeutic resort, retaining original hand‑painted tiles and period architecture. The hotel offers 87 comfort‑focused rooms, panoramic mountain views, and refined dining amid breathtaking landscapes. Ideal for romantic escapes, family trips, celebrations, or corporate events seeking tranquility, fresh air, and authentic heritage charm.
04
05
06
Ce que les clients pensent de l'hôtel, aspect par aspect.
Good location and staff, but the condition of the property is poor.
Julio·Il y a 3 semaines
Nice location, peaceful, but the hotel facilities feel a bit outdated.
Alexandra·Il y a 4 semaines
I liked the location. The staff were friendly but seemed uninterested in learning about or fixing the issues we raised. The hotel’s facilities and amenities do not match a 4‑star stay. In the room, the air conditioner was broken and didn’t work. The bed was extremely uncomfortable; the springs were visible, making it almost impossible to sleep due to the discomfort and room temperature. There was no towel or bath mat to step out of the shower, the bathtub cover didn’t work, and when I showered a lot of water splashed out. If I wanted to take a full‑body shower without splashing, I couldn’t because the drain had no cover or seal. Breakfast was forgettable. After a bad night’s sleep, we thought a good meal would make up for it, but that was our mistake. The dining area was very disorganized, with three staff members rushing around. The dishware hygiene was lacking; one of the plates that was supposed to be clean had moldy food residue on the bottom. When we pointed it out, the staff shrugged and apologized. No effort was made to resolve the issue. At check‑out, the person who handled us didn’t even ask if we were satisfied or what our feedback was, showing they either know the feedback will be negative or don’t care if the guest is happy. I’m very disappointed with this stay, given the service offered and the price I paid for a 4‑star hotel that even some 3‑star hotels surpass.
Pereira·Il y a un mois
I liked the hotel’s location, right in front of the Caramulo Museum, and the breakfast was quite varied. The bed’s mattress was awful, the indoor pool was closed, and the hotel needs improvements.
Leonor·Il y a un mois
Excelente pequeno almoço, localização e enquadramento envolvente, num espaço agradável e confortável no interior. Notória falta de manutenção e aspeto degradado/antigo. O edifício necessita urgentemente de uma profunda remodelação, pois o local e a localização merecem muito mais
Emanuel·Il y a un mois