Courtyard Paris CDG Airport Marriott

The restaurant staff were friendly and the dishes were excellent, the service was quick, and the meals were neatly packaged, clean, and tasty. There was no room service, and the reception staff were far from professional. At check‑in they asked for my card’s fingerprint. I inserted it and chose my country’s currency to avoid exchange rate changes. In euros I saw about 500, so I had no idea what to expect in FCFA. To my surprise the card was declined. The agent suggested trying again, and then I noticed the amount was almost 36 million FCFA, about 55 k euros. I pointed out how high that was, and he replied dismissively that it was probably my account number. I was annoyed that my card wouldn’t go through, even though the room was fully paid the day before. I felt very uncomfortable, as if I wasn’t welcome at the hotel. After the card finally worked for the correct euro amount, he offered no apology. He and his colleague almost lectured me. The mistake was his, and if I hadn’t had a daily limit on my card he would have charged 55 k euros for one night? Inadmissible.

Corinne·Il y a 3 semaines

“Very convenient and comfortable le place to stay at CDG airport.”

It’s an airport hotel and we didn’t hear planes taking off or landing. The services and facilities were great, as Marriott hotels usually are. I think free Wi‑Fi is limited to two devices.

Luc·Il y a 3 semaines

Quiet. V nice for an airport hotel. Restaurant was good. Staff v helpful. The rules around using the airport shuttle. We had booked it the night before for an early AM shuttle. It seated about 7 people. Many more were outside waiting for it. We asked the reception and they felt people may be outside for other forms of transport. It turns out they all wanted this early shuttle and they had not realised you needed to book. My husband had to step in and explain that we had booked a seat, it wasn't just first in the line. It was very stressful as i am sure everyone was in the same predicament that we needed to get to the airport. I think the staff should ask you about whether you need the shuttle at check in and explain that you need to book the shuttle the night before as there are limited seats. Also, the free airport train way of getting to the hotel was kinda tricky. Maybe they need to emphasise the transport they can arrange for you which i didn't know about until later

Edwina·Il y a 3 semaines

The hotel is nice overall. Its not very close to the airport unfortunately, you need a taxi

Shuhendller·Il y a 3 semaines

“Not bad and pretty good value”

The location is easy to reach, and the rooms are spacious and clean. The bathroom is right next to the bed, which I don’t like because it feels like there’s no privacy in the washroom.

Helen·Il y a 3 semaines