The staff were accommodating, the room was clean, and I liked the hot shower.
MeveilleouxIl y a un mois
★★★·Surulere·8.3
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ou écris-le simplement — « autour du 20, trois nuits »
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Triple Tee Hotel in Surulere delivers 3‑star comfort with air‑conditioned rooms, private bathrooms, walk‑in showers, balconies, work desks, flat‑screen TVs and complimentary Wi‑Fi. Guests dine in a romantic restaurant offering African, British, American and Asian dishes, plus a bar and lounge with outdoor seating. Located 9 km from Murtala Muhammed Airport, near National Stadium, Art Theatre and Freedom Park.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
The staff were accommodating, the room was clean, and I liked the hot shower.
Meveilleoux·Il y a un mois
The gated area felt safe. Breakfast was delicious and spicy, and a generator kept the power during outages. Unfortunately, there were huge money problems. When I arrived, I transferred the full amount via my UK bank, incurring an extra fee that I paid out of pocket because I had no other choice. International transfers take several days, which annoyed them, but since I was booked for a week, I thought they would be fine with that. Instead, they hounded me around every corner and made me feel like a criminal. It was tense and uncomfortable. I felt unsafe and unwelcome. To ease their minds, I spent HOURS on the phone and online with my bank, which was difficult considering how terrible their wifi was. I managed to provide several screenshots and documents from my bank, which assured them the money was coming. After a few days, they sent me a Whatsapp, and I quote: "It was made known [the money] will be refunded to you because an international bank can't send to a local bank without converting." (I have a screengrab) This was a complete lie. I spoke to my bank, and they said Triple Tee Hotel must provide a UETR document to prove this. They refused. By this point, I'd had enough. I withdrew cash from an ATM (which cost me a LOT in additional fees) and paid for the days I had stayed, packing my bags to leave 4 days early. Of course, the bank transfer came through, and suddenly their attitude changed, all polite smiles and apologies, but by that time I was nearly in tears and did not want to stay anymore. I told them to refund the bank transfer. They did so in cash, meaning I had to travel across Lagos with bags full of naira, which put me at risk. Still, I was happy to get out of there. This was such a traumatic event that I let Booking know, and they thankfully got involved. However, because of this, Triple Tee Hotel continued to pester me for MONTHS afterwards, demanding I speak to Booking on their behalf. I understand problems happen. But they lied to my face. They ruined my Nigerian experience.
Legotrip·Il y a 2 mois
The staff are friendly and respectful. Nothing else to note.
Michael·Il y a 2 mois
It’s serene and clean. There was nothing not to like.
Patience·Il y a 3 mois
I left right away, nothing to say. The building looked run down and the spot felt sketchy, just as the online photos suggested. I didn’t even stay.
Nkem·Il y a 3 mois