“Best avoided.”
We booked this for a one‑night stay to catch a concert in Birmingham, the price was fairly reasonable since I booked early and the venue was a 15‑minute walk; the photos looked nice and the bathroom was spacious and clean, but after tickets went on sale I think we were assigned the worst room for paying less, and it didn’t match the photos. We stayed in room 4 at the back on the ground floor, a dark, damp room with very little natural light; the small window overlooking the inner courtyard let in almost no light or fresh air. Other problems included a cold tap coming loose from the sink, extremely dim lighting, a hole in the wall below the TV, a visible damp patch above the shower, and someone in the room above thumping from 6 am. Reception was empty so we had to go to the pub next door, and the owners didn’t respond to any bad reviews; there was no manager around. The pub staff had to leave their post to show us in, and we saw no one to complain to, so it was a waste of time since there were no other rooms free anyway.
Marie·Il y a 3 semaines