“Pathetic Experience”
We booked a Classic Triple Room, but it was a nightmare. The room was so tiny that moving around was a struggle. Every room seemed freshly painted, and the strong paint smell lingered all day. The fan regulator was broken, so the fan stayed on speed 5 the whole time. When we complained, they promised to fix it the next day, but nothing changed. The bathroom door had no exterior lock, so it would swing open on its own when not in use. We even found cockroaches and a large rat in the false ceiling of one room, so we had to ask for a room change. Other major problems: no hot water, no towels or soap until we asked repeatedly, the elevator was often out of order so we had to climb stairs, smoke smell everywhere in the lobby, bedsheets with cigarette holes. We specifically requested a room cleaning before leaving for Srisailam for the whole day, but when we came back the rooms were exactly as we left them. When we asked why they hadn’t cleaned, the staff said they didn’t because we had left our personal belongings in the room—an unacceptable excuse. Even after we asked them to clean right away, no one came, and we had to deal with dirty rooms. On our return one evening, the bathroom had no water. The staff said something was broken and they were fixing it, so we had no running water until the next morning. We were lucky to have one extra bucket of water from our morning shower, otherwise we would have been in a very bad situation. The poor maintenance, lack of basic amenities, and unresponsive staff made the stay highly unsatisfactory.
MallIl y a 6 mois