We arrived to discover that the hotel bore no resemblance to the description or photos on the platform, and the address listed in the system was wrong, forcing us to spend roughly 2.5 hours searching for it; once we finally got there, the conditions were very disappointing and the staff behaved in an unprofessional and unacceptable manner, so we left both booked rooms immediately without using them and are requesting a full refund for both. Everything else was negative.
RohitIl y a 7 mois