City View Cairo Hotel

“c'est de l'arnaque, ce n'est pas un hotel, c'est juste un appartement pas propre en plus”

There was no breakfast, and at 10 h they told us it was over. This place isn’t a hotel; don’t confuse City View Hotel with City View Palace Hotel. The so‑called hotel actually refers to City View Palace Hotel, and that’s a scam.

Gaye·Il y a un mois

I had a very nice stay.

Kidane·Il y a 2 mois

“hôtel local bien placé sans charme”

The hotel’s location is very good, mostly with local clientele, but the access to the hotel is through the building’s communal areas which are very old and not very attractive; on the first night we had booked a room for three people and a bed was missing, and the hotel didn’t find a solution for that first night.

Fred·Il y a 2 mois

The hotel sits in a central spot with a nice view, air‑conditioning, Wi‑Fi, comfortable beds and very clean linens and towels. The rooms were tidy, the breakfast was very good, and despite the modest building entrance, the third‑floor location has been completely renovated with modern amenities, a fridge and plenty of sockets. The old‑style lift works fine and adds a charming touch. The staff were pleasant and helpful.

Lyd0580·Il y a 2 mois

“horrible experience”

Bed bugs were everywhere on the walls and sheets, swollen, red, and bleeding; my daughter was so frightened she jumped off the bed, and we had to leave quickly. I arrived in the morning, left our luggage, and went out for a tour, then returned later that day wanting to shower but found no towels and a non‑working room phone, so we couldn’t call reception and had to dress and walk down ourselves each time we needed help. At night we found three or four bed bugs at different stages, some very small and light in color; the sheets were torn and looked dirty. The elevator was a serious safety hazard—it looked very old, and the door stayed open while it moved, revealing the gap between floors, which could let an adult or child fall into the shaft; this made me so distressed that at 3:00 a.m. I had to leave the hotel with my children and luggage to find another place. The night‑shift receptionist was polite and professional, but I was left to carry our luggage downstairs alone because no one helped, and using the elevator felt unsafe. Overall, this was one of the worst hotel experiences I’ve ever had, with bed bugs, poor cleanliness, missing basic room amenities, non‑working communication, and a dangerous elevator creating an unacceptable and unsafe environment for my family.

Asmaa·Il y a 3 mois