GMS Grand Boutique Hotel

“The hotel location and the cleanliness of the hotel was good but the management was engaging in floccinaucinihilipilific”

Housekeeping. Food and behaviour of the Managing Director. After offering free coupon and 20% discount on dinner. The management backed out and kept changing the terms of the offer to our disadvantage. Such pettiness was not accepted from this type of hotel. The food was beyond just bad, it was completely inedible. Chicken ordered for dinner was served raw and the breakfast was disgraceful, untrained waiting staff completed the picture, one even snatched I was eating from under the nose while eating. Lastly, the lifts didn’t work for 3 full days which was a major issue was senior citizens like us

Singh·Il y a 4 mois

The morning staff at the front desk were very supportive. The lift was not working, there was no buffet breakfast, and the restaurant was not maintained. The room AC didn’t work efficiently, and there was no ceiling fan in the room or in the restaurant. The bathroom was flushed, and the shower did not work efficiently. Bathroom supplies were limited, linens were dirty, and daily water supplies were not maintained.

Ajit·Il y a 4 mois

“Dirty Linen and Bathroom flooding”

Unfortunately, my stay was a total disaster from the get-go. The linen was filthy, and the shower area was flooding – it was a real mess. To top it off, the whole experience was just extremely unimpressive.

Divya·Il y a un an

I was really looking forward to my stay, but things got off to a rocky start when they told me they couldn't honor the booking price. It was super frustrating and made me feel pretty humiliated. They just couldn't seem to accommodate me, which was a real letdown.

Saikat·Il y a un an

I booked a room at what I thought was a great price, but when I got to the hotel, they were asking for way more money. It was pretty annoying, especially since I'd already paid for the room. They just didn't seem to care about honoring the booking price.

Devesh·Il y a 2 ans