“Terrible”
I was charged $200 for a parking spot I never used, and when I complained they promised a refund that never arrived. The front desk was useless. This place is awful.
YilmazIl y a une semaine
Un instant…
★★★★·San Diego·7.9
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ou écrivez-le simplement : « autour du 20, trois nuits »
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Pour 6 pers.
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The DoubleTree by Hilton San Diego-Mission Valley features an indoor and outdoor pool with hot tub surrounded by tropical palms. This pet-friendly hotel is within a 10-minute walk of Fashion Valley Mall and connected to Hazard Center via a pedestrian bridge. Spacious rooms offer soundproof windows, work desks, and en-suite bathrooms with hairdryers and toiletries.
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Ce que les clients pensent de l’hôtel, aspect par aspect.
I was charged $200 for a parking spot I never used, and when I complained they promised a refund that never arrived. The front desk was useless. This place is awful.
Yilmaz·Il y a une semaine
The staff were friendly and handed us cookies while we waited for our room at 11 pm. We arrived very late after a long drive, and we had been promised an accessible shower, a mobile shower wand, and a balcony, but none of those were provided. The corridors smelled bad, the rooms were very outdated, and we decided to cancel a few minutes after checking in. This is not a Hilton.
Avi·Il y a 2 semaines
The water pressure was weak and there was hardly any hot water. Most of the parking spots were only for compact cars, yet the rate was $40 a day. There are plenty of hotels on Hotel Circle offering free parking, so why charge $40? I even felt like I was in San Francisco for a moment. On top of that, we didn’t receive our room keys until about 10 pm, and that was the third time we’d gone to the front desk for them.
Shamara·Il y a 2 semaines
The room was roomy, the bed comfy, the hotel big, and the spot was close to restaurants, with parking right at the hotel; the staff were friendly. The breakfast, however, cost 27 € for the savory buffet and 17 € for the sweet one, and it wasn’t included in the already high price. Wi‑Fi was also paid—9,90 € for one night, a charge that wasn’t mentioned at reception and was sent to my email. The value for money was completely unsatisfactory; it’s one of the hotels on my road trip I won’t return to.
Annick·Il y a un mois
The room itself was roomy and comfy, but a few spots clearly needed more care. Some areas didn’t feel fully clean or looked like they could use a refresh; the carpet was peeling in places, making the room feel a bit worn. The water bottles in the room aren’t free—they’re $2.00 each, and it would help to have that price displayed somewhere so guests aren’t caught off guard.
Carrie·Il y a un mois