“the lack of basic amenities free breakfast, pool, jacuzzi and housekeeping entering our room at 8:30”
The room itself was decent and comfortable, and we were looking forward to enjoying our final morning before checking out. Unfortunately, there were several things that made the stay disappointing, especially considering how expensive the room was. The biggest issue happened on our final morning. At approximately 8:30 AM, housekeeping knocked only once and then immediately entered our room without giving us enough time to respond. Checkout was not until 12:00 PM, so we were still asleep and had more than three hours remaining in our stay. When I got up and opened the door, the housekeeper was already going down the hallway. Being awakened like that was uncomfortable, and afterward I was unable to go back to sleep. This was an anniversary trip, so we had planned to relax and enjoy our final morning together. There were also some smaller details that did not match what I expected for the price of the room. The shower area needed a bath mat or rug, and the toilet tissue provided was extremely poor quality. There was also no complimentary breakfast included, which was disappointing given the cost of the stay. For the amount we paid, I expected better attention to comfort, amenities, and guest privacy. The room itself was decent, but the overall experience did not feel worth the price
LashekiaIl y a un mois