“Dissapointing!”
I booked a room, then called to request an interlock room, but they couldn’t provide one; the lady said I’d need to book two rooms for an interlock setup. I booked a king bed with a pull‑out sofa and asked for a free portacot, then ordered a queen room without a balcony. The lady quoted me about 2600 for both rooms, and I confirmed that both were 2600 because I wouldn’t pay over 3k. On arrival they quoted me 2600 for one room and 1800 for the other, even though the lobby had confirmed the total was 2600 for both rooms. If I’d known I’d pay around 4k just to stay in Wollongong, less than an hour from home, I wouldn’t have come and could have used that money to go to Queensland. They told me to call back on Tuesday to speak to the lady who made the booking, but I haven’t been able to because I’m busy. The room was full of bogan moths; we had to use the bathroom sink to fill the kettle with water next to a toilet, which is disgusting, even if boiling water kills germs. I ordered room service spinach and ricotta ravioli, but they got my room number wrong and sent me extremely dry ravioli that was inedible. They offered two free complimentary waters for the mix‑up, but the waters were always complimentary.
Samantha·Il y a 3 semaines