Leonardo Royal Hotel Warsaw

The location was convenient. It is absolutely disgraceful that on October 31st, in a 4‑star hotel, the heating in our room was not working and could not be turned on. We told reception, and the friendly receptionist said no maintenance staff were available but would send portable heaters and extra blankets. We agreed, and she noted our room number. When we returned, the heating still failed and neither the heaters nor blankets arrived. The room also lacked slippers, extra duvets, or blankets in the wardrobe, so we were cold all night. This is completely unacceptable for a hotel claiming four stars; a working heating system and basic comfort should be the minimum, especially at the end of October.

Davorin·Hier

“Пашарпані номери, стільки він не коштує((”

The food is tasty and varied. The rooms are very old; the floor is uneven, wallpaper is peeling, there are only two sockets on the whole room, one of them has a lamp plugged in, and the hair dryer shuts off after a few minutes. We had to ask for a replacement, they brought the same one, and then it worked fine. The hotel is under constant street construction, so the noise is always present.

Nataliia·Il y a 2 jours

Yes. No complaints.

Agnieszka·Il y a 2 jours

“Modernes sauberes Hotel in guter Lage”

The hotel is very clean and the rooms are spacious. The location is good because many places are within walking distance. Unfortunately the beds were very uncomfortable, and we were unlucky to have a connecting door in our room, which made it very noisy and bright‑through. The neighbors kept us awake all night.

Vivien·Il y a 2 jours

At a nightly rate above 1000 zł it would have been nice to receive a single pair of slippers.

Anetta·Il y a 2 jours