“Un lugar diferente”
The staff provided excellent service, were courteous, and helped with everything we needed. The place is quiet and cozy. The pillows were made of a material that generated heat.
PaulaIl y a 8 mois
Un instant…
Monterrey·6.8
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ou écris-le simplement — « autour du 20, trois nuits »
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Centro agroecoturistico las heliconias in Monterrey offers family rooms with private bathrooms, garden or pool views, and modern amenities, including work desks, TVs, and free WiFi. The hotel features a swimming pool with a view, open-air bath, and lush garden, as well as a restaurant, bar, and outdoor seating areas, plus a coffee shop, picnic area, and bicycle parking.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
The staff provided excellent service, were courteous, and helped with everything we needed. The place is quiet and cozy. The pillows were made of a material that generated heat.
Paula·Il y a 8 mois
Despite having a confirmed reservation number, the guest's stay was marred by the hotel's failure to honor their booking, citing unavailability on the platform. This incident was compounded by the hotel's apparent lack of ethics in handling guest time and expectations. The guest's experience was further frustrated by the hotel's seeming disregard for the booking platform's confirmation process.
Norma·Il y a 10 mois
The staff at this establishment is incredibly welcoming, but it falls short in terms of infrastructure and navigation.
Rozo·Il y a un an
The staff's exceptional service and warm demeanor made our stay truly unforgettable, with their kindness and attentiveness going above and beyond.
Angélica·Il y a un an
Unfortunately, the hotel's reservation system failed to secure a room for us, resulting in a disappointing stay. Despite our prior booking, the room was allocated to another guest, highlighting a significant issue with the hotel's management. This experience left a lasting negative impression on our stay.
Mariana·Il y a un an