The place is truly wonderful: surrounded by greenery, very relaxing, and the outdoor areas are impeccably maintained. It’s a property that, in terms of location and context, has huge potential. Unfortunately, we ran into several issues, mainly regarding management and the guest experience. Even though we stayed in the suite, access to the pool and dining is open to outsiders with no priority for guests. There are no reserved loungers and at the pool you just take a spot if one is available. Considering the cost of the stay, we expected a more exclusive experience. The poolside dining also left us a bit puzzled: I had asked in advance whether a reservation was needed and was told no, but around 13 o’clock the food was already sold out. We then tried to go to the agriturismo’s restaurant, which was initially full; fortunately, after about twenty minutes we managed to have lunch. Another unpleasant situation occurred during payment: initially the staff were unclear whether the stay had already been settled and were about to charge us again. In the end the payment was found, but it was still an unpleasant situation. The suite is nice, though a bit dated, and we found some minor maintenance issues: the toilet paper holder was broken and the tent pole literally fell into my hand. That said, the place remains very beautiful, the greenery is excellently cared for, the meals are good, with fairly reasonable prices and a simple, basic offering. Overall, the property has a stunning setting and could provide a higher‑level experience if guests were given more exclusivity, dedicated services, and focused management.
Federica·Il y a 2 mois