“Picturesque property, poor management”
The location is very pretty and the building feels newly built or refurbished, so it’s fairly modern. The room was solid, meals were tasty and reasonably priced, and the Wi‑Fi worked well. They helped me book a taxi to explore the island. On the downside, the windows don’t lock so anyone could reach the room from outside, ants were in the bathroom (I didn’t mind but others might), and there was no shampoo even though it was listed. There was no reception desk, and nobody was expecting me; the woman who runs the listing I was chatting with on WhatsApp never showed up, so I suspect she doesn’t live on site, which was confusing. I had to persuade a cook to let me into a bedroom, and the staff weren’t eager to interact, which felt unpleasant. I don’t speak Portuguese but I was trying hard with a translation app. I wasn’t told when breakfast was, so I missed it, and even when I tried to pay at the end they seemed reluctant to talk to me. Overall the property is nice, but the customer service could use some improvement.
AlexanderIl y a 4 mois