“Qualcosa di ORRIBILE”
The hygiene was absolutely awful: dirt everywhere, a bathtub full of dead insects, dust everywhere, a dirty and stained duvet with footprints that looked like cat prints, water leaking through the walls. We complained on Booking because the front‑desk staff wouldn’t give us the owner’s reference, so we called the city police to report the situation. We couldn’t leave that night because of a water bomb in the city, so we slept in our clothes and left the filthy room the next morning. The city tax was charged as soon as we arrived and we were never given breakfast tickets (“I’ll bring them tomorrow morning”). The next morning the reception was empty. I demand a full refund to avoid legal action and further moral and material damages.
Giampiero·Il y a 3 semaines