“Péssima! Nunca mais!”
Nothing. I wasn’t allowed to check in even after repeated attempts to resolve the issue, even though we had the key code. I never stayed, yet I wasn’t refunded the amount I paid. I wasn’t allowed entry after the check‑in time. I can’t understand why this happened; I would have appreciated at least a discount on a future stay. The phone call told me they wouldn’t even charge us since we didn’t stay, and I was left disappointed.
CristinaIl y a une semaine