Breakfast was good, but I would suggest offering loose tea instead of just tea bags.
WibkeIl y a un mois
★★★★★·Andermatt·9.1
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ou écris-le simplement — « autour du 20, trois nuits »
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The Chedi Andermatt, nestled in Andermatt's serene Swiss Alps landscape, combines traditional Swiss hospitality with Asian elegance. This 850-metre Gemsstockbahn cable car station proximity hotel boasts over 200 fireplaces, an indoor and outdoor pool, and free Wi-Fi. The 2,400-square-metre wellness area features a fitness centre, hot tub, and sauna, with massages available.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
Breakfast was good, but I would suggest offering loose tea instead of just tea bags.
Wibke·Il y a un mois
The best hotel I’ve been to. Perhaps the breakfast dining room could be improved.
Jesus·Il y a un mois
The location, rooms, spa, and fitness center are all good. The reception was correct but doesn’t live up to what one would expect from a 5‑star hotel at this price point; we know comparable hotels that offer a completely different level. The highlight was the moment in The Pavillon courtyard: Boris greeted us warmly, attentively, and pleasantly unobtrusive. Our courtyard room impressed us immediately. The building is a bit dated and shows wear here and there, but overall it remains very nice. The spa was sensational, beautiful, and mostly for us alone. Fitness enthusiasts are also fully satisfied. The evening was disappointing: our reservation wasn’t recorded, an obviously confused host received us, the processes seemed uncoordinated, the sommelier was arrogant, and the kitchen fell short of our expectations. Communication problems added to the frustration: Swiss German was understood by no one except a very friendly lady at breakfast, and even English was clumsy. The lobby bar feels neither inviting nor cozy, and original drinks are hard to find. We waited a long time, the staff was unmotivated and unfriendly. Also annoying: the broken coffee machine in the room was not replaced despite repeated complaints. In short, a wonderful starting point for hikers, sports enthusiasts, and anyone who wants to enjoy a nice house, but there is clear room for improvement in dining and guest service.
Anissa·Il y a un mois
Check‑in is an experience in itself. Antonia was super helpful and knowledgeable about the property, and her service is impeccable. There’s nothing to report; exceptional is the only word that comes to mind.
Philip·Il y a un mois
This is a truly top‑class luxury hotel with no weaknesses; everything is perfect.
Marc·Il y a un mois