The location is good, but they never cleaned the room.
TranIl y a une semaine
Un instant…
★★★·Almaty·8.4
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ou écris-le simplement — « autour du 20, trois nuits »
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QUT Hotel in Almaty provides spacious family rooms featuring air‑conditioning, soundproof walls, bathrobes, flat‑screen TVs, sofa beds and complimentary toiletries. Guests enjoy private check‑in/out, a 24‑hour front desk, concierge and tour desk, plus a coffee shop, room service and luggage storage. Situated on a quiet street, it lies a 15‑minute walk from Gvardeytsev‑Panfilovtsev Park, 1.4 km from Ascension Cathedral, and 13 km from Almaty International Airport.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
The location is good, but they never cleaned the room.
Tran·Il y a une semaine
The hotel sits in the center and on our first night it was clean and good, but when we returned for three nights the housekeeping stopped; towels were dirty and we had to ask for new ones, and the staff said they'd clean only the next morning; trash never got taken out, so overall the service was bad – a single night is fine, longer stays are not recommended. The housekeeping service was lacking.
Tran·Il y a une semaine
It’s in the center and inexpensive, but cleaning only happens on request.
Danil·Il y a 2 semaines
The hotel is clean, close to the center, and the staff are friendly, but there is no elevator.
Tran·Il y a 2 semaines
The room is large, but the mattress is hard; the breakfast area is in awful condition and dirty, the staff are unfriendly, and throughout the stay it felt like we were a nuisance – never a greeting.
Christian·Il y a 3 semaines