The hotel has a weird policy—they cancel your booking at their discretion without telling you. After confirming, they gave the room to someone else. I talked to staff three times after confirmation, but at check‑in they said there was no room—what the hell is the policy? They told me at 11 pm, how could the lady staff even go out at that hour? Change your policy, it’s pathetic.
SangeetaIl y a 3 mois