“Toi khach VIP CUA binh dan hoan toan k co tien trong nguoi.”
The hotel had a pre‑booking system that automatically linked the booking and the payment, and the staff supported the guest through the process; the reservation was set up before the support team was ready, and the staff continued to communicate with the guest about the booking. The system automatically transferred the payment to the hotel, but the guest was told that the payment would be received when the room was paid for. The hotel did not check the payment or explain the cost before the guest was confirmed to be at the specific location. The staff had to work hard and keep the guest updated about the payment, and everything was called by phone; email was used to confirm the booking.
PhạmIl y a 11 mois