Kiara Luxury Accommodation

“Wasn’t a pleasant one.”

There’s no hot water available except in the morning—you have to go to reception for it. I didn’t get the room I booked; when I asked, the receptionist said someone needed it a day before I arrived, even though I’d booked a week earlier. The toilet wasn’t clean, there’s no kettle or tea station, and you have to keep borrowing one. The receptionist plays videos loudly on his phone, and when I asked about the noise—especially since I was studying for an exam the next day—he said he couldn’t control other guests’ chatter. The free toiletries listed on the property are a used bar soap, and I only got hot towels on the third day of my stay.

Lerato·Il y a 4 mois

“The place is terrible. Different to the image.”

The carpet was dirty and the room didn’t match the photo at all; the front desk staff seemed unprofessional and didn’t reflect the hotel’s standards.

Julius·Il y a 4 mois

The water was cold and smelled off, the room felt unwelcoming, the toilet was shared which made us uneasy, and nighttime noise from other guests was disruptive.

Palesa·Il y a 6 mois

“The overall experience was good”

The spot was spot-on for walking to the mall, the beds were comfy, and the fridge, microwave, and fan worked well; the room itself was clean. However, there was no kettle or cups, cold water in the mornings, low toilet paper, missing shower rails, and no desk for eating or working.

Sethembile·Il y a 7 mois

“Bad accommodation”

There was nothing to like about the accommodation . Is was a Porn place. We arrived very late at 11:45 pm. After a very long conversation arguing about my reservation, They were saying I booked a single room while they had evidence of a double room with 2 double beds in front of them. Only to find out that there was someone who was there just before I arrived. The evidence was condoms laying all around the room. Not sure how many people were there but surely it looks like it was used for some gang sexual pleasure. And apparently there is no clean services after hours. The experience i had was bad. They did not even have hot water. I left there without getting a shower. They should change their name. It is very deceiving. From Kiara Luxury Accommodation to Porn House. Or happy hour

Mpumie·Il y a 8 mois